PARTS & SERVICES MAKING A DIFFERENCE THROUGH SERVICE AND DIGITAL EXPERTISE

Our goal is to help our customers achieve maximum usage of their assets. Instead of just waiting for issues to pop up and reacting only after they have happened, we are able to provide solutions that take the whole lifecycle of the machine into account, which allows us to be supportive in a proactive way.

For us it starts with the basic support at site including operator training, parts availability and of course technical and advisory support to ensure a trouble-free and economical operation.

Sandvik global expertise gets boosted when combining the basic support at each site with our digital offering. That allows us to predict upcoming maintenance needs and deliver improvements through data.

Product groups

Sandvik's digital service solutions cover a wide array of intelligent services that can give a true boost to your productivity. Providing you with vital, accurate data and necessary interactive tools, digital service solutions – such as My Sandvik Insight and My Sandvik Productivity – assist you in your operations in an efficient, performance-enhancing way.

My Sandvik Digital service solutions

As a Sandvik customer, the My Sandvik customer portal not only provides you with access to information on your fleet – you can also use it to request quotations and place orders any time you need. It enables you to keep track of your fleet's performance, plan for preventive services, and base your decisions on accurate data. Via the MySandvik portal, the My Sandvik digital service solutions will turn equipment data into easy-to-use knowledge.

Sandvik inspections

Machine failures and unexpected breakdowns are costly and – more importantly – can pose serious safety risks. Therefore, addressing potential failure scenarios in a proactive manner is crucial for minimizing downtime and increasing workplace safety. Sandvik can offer different inspection types which meet customer requirements - from comprehensive inspection to module inspection.

Sandvik service solutions

When you can predict productivity you will predict your profitability. Sandvik 365 Service solutions are about optimizing performance, 365 days a year. They remove risk from your operations with an extended lifetime.

Sandvik Rebuild solutions

Sandvik Rebuild Solutions support your most vital equipment throughout their life cycles.

Sandvik simplifies the service process and ensure less downtime to get you back up to peak performance as quickly as possible.We have all your key components available to you under our various commercial offerings to suit your needs.

Sandvik genuine consumables and kits

Sandvik machines are a vital part of your mining operation – a safe, productive and reliable workhorse in your toughest applications.

Drill rig with standard and customer engineering updgrade

At Sandvik Mining and Rock Solutions we continuously invest in R&D to develop machines with new added-value features.

Sandvik safety systems

With a continuing demand from mining companies to emphasize safety, Sandvik is committed to developing safer products and intelligent aftermarket solutions that increase both the safety and productivity of your operations.

Sandvik Ground engaging tools and buckets

Wear and tear is simply a part of operating in harsh, underground mining conditions. Sandvik's extensive range of integrated wear packages are renowned for their durability, backed by an OEM with full backline support. Take the risk out of your operational equation by ensuring you have your biggest asset covered. Lower your overall costs, and reduce your costs per ton mined.

Sandvik Wear solutions and screening media

On January 1 Sandvik Mining and Rock Solutions Division Crushing and Screening became a business area of its own within Sandvik Group.

Wouldn’t it be a relief to have a financial solutions provider who truly understands your operation, your equipment and your needs? Financing can open up a world of new possibilities for expanding your business and maximizing profitability. And choosing the right equipment finance partner can make all the difference.

Commitment through an entire lifecycle

With an active presence in more than 150 countries, we understand both the global world of mining and rock excavation and the local implications of your operations, and we take pride in being able to respond to your needs quickly and effectively. We have a tradition of localization and a conviction that there can be no substitute for direct service and face-to-face contact.

Our extensive global network of 3,500 skilled service personnel located strategically around the world provide proactive product and aftermarket support that help keep your operation running productively and efficiently. Our Sandvik 365 service programs optimize performance year-round.

In our world, uptime and availability make all the difference. Genuine Sandvik mining spare parts enable safer, easier maintenance and ensure your equipment runs smoothly throughout its lifetime, helping you improve reliability and productivity. Our commitment to genuine Sandvik parts extends beyond the basics of after-sales support. It covers skills training for in-house teams, investment in production technology and more, creating an infrastructure that adds genuine value to your business.

From maintenance agreements to equipment rebuilds, Sandvik mining services and mining spare parts can help improve your productivity and reduce your operating costs.