My Sandvik customer portal

My Sandvik Digital service solutions

As a Sandvik customer, the My Sandvik customer portal not only provides you with access to information on your fleet – you can also use it to request quotations and place orders any time you need. It enables you to keep track of your fleet's performance, plan for preventive services, and base your decisions on accurate data. Via the MySandvik portal, the My Sandvik digital service solutions will turn equipment data into easy-to-use knowledge.

  • My Fleet – the fleet data monitoring functionality – gives you online access to My Sandvik Insight and My Sandvik Productivity reports, as well as order and transaction history for your Sandvik fleet. Operational data from the machine is captured and automatically transferred via Wi-Fi or a mobile network to the Sandvik repository. It can also be transferred offline by using a handheld device where necessary
  • With the electronic parts catalogue, you can immediately access all of the Parts manuals for your Sandvik equipment. The catalogue provides you with access to the relevant electronic operator, maintenance and service and repair manuals. Parts items are shown in a dynamic diagram; you can quickly locate an item, check its price and availability, and request a quotation and place orders via the easy-to-use My Cart tool
  • You are able to keep track of your order status at any time by using the range of reports that are available. Equipment bulletins give you access to both the latest and historical safety bulletins on your equipment.

All of this is accessible 24 hours a day, seven days a week, 365 days a year. Your data remains confidential, with security levels as high as those of online banking systems