365 My Sandvik digital service solutions - Unlock your productivity gains to make fact-based decisions

365 My Sandvik Digital Service Solutions provide you with visualization of fleet utilization, productivity, safety and health on a 24/7 basis. Once activated, the Knowledge Box™ on board your Sandvik fleet collects and transfers equipment data to the My Sandvik IoT hub. This is where gathered data is processed into easy-to-use knowledge about your fleet’s health and performance. The gained knowledge helps you to make substantial observations and prioritize actions during daily operations.

The valuable services of 365 My Sandvik Digital Service Solutions can be accessed through the My Sandvik customer portal, where you can subscribe either to My Sandvik Insight or Productivity. Role-based dashboards are available on the My Sandvik Productivity service level and contain both productivity information, health and safety related alerts, as well as signal reports.

Always committed to your security

Connect your Sandvik Knowledge Box and transfer data to gain easy-to-use knowledge from your fleet. My Sandvik utilizes the same technology used in secure online banking and online purchase transactions to ensure protection of your credit card and social security information. We are fully committed to the security of your data!

Sign up @ My Sandvik customer portal

As a Sandvik customer, the My Sandvik portal gives you 24/7 customer support – no matter where you are in the world. Not only does it provide you with access to My Sandvik Insight and My Sandvik Productivity reports, but you can also use it to request quotations and place orders any time you need.

365 My Sandvik Digital Service Solutions help you improve your productivity by delivering accurate, up-to-date data to help you make the right decisions. Through My Sandvik Productivity, you gain access to role-base dashboards that that are aimed at site managers, shift managers, and service managers. These dashboards contain both productivity information, health and safety related alerts, as well as useful signal reports.

My Sandvik Insight is an easy-to-use digital service solution that provides you up-to-date knowledge about your fleet's performance – whenever and wherever you need it.

Remote Monitoring Service is an assisted service in which we analyze telemetry data acquired from the mine vehicle fleet and identify abnormalities in order to develop predictive solutions to increase equipment uptime and utilization.


Below you'll find a selection of the models that this offering is applicable for, either as retrofit to your existing machine or directly when ordering a new machine. We have only listed the most common models so if your Sandvik machine or model is not listed, please contact us!