Sandvik Mining and Rock Solutions opens new service center in Argentina
To reduce response times, increase service quality and to be closer to key mining clients, Sandvik Mining and Rock Solutions is decentralizing its workshop in Buenos Aires to invest in a service center in Caleta Olivia, Province of Santa Cruz, Argentina.
The maintenance and repair workshop for mining equipment, which opened in July, is strategically located and equipped with advanced systems such as South America’s first test bench for transmissions, axles and converters. It not only allows for the equipment to rotate, but can also take a heavy load, helping to guarantee reliability and quality of repairs.
“The objective of the Sandvik service center in Caleta Olivia is to deliver results with high quality standards, in a timely manner,” says Sebastián Issel, Country Manager of Sandvik Argentina S.A. “To do this, we are strongly committed to the strategic development of local suppliers.”
The workshop entails a reception area, a 1,775-square-meter service area for repairs (featuring capacity for four service teams), a specific area for component repairs, training rooms and offices. The workshop is designed to carry out repairs of all types of components and equipment that Sandvik currently has in service in Argentina, including surface and underground drills and underground trucks and loaders.
The new facilities will also serve to complement training connected to mine sites for Sandvik technicians and customer representatives alike.
Center brings service and training closer to key customers
As a well-established supplier to many key mining operators in the southern region of Argentina, Sandvik sees the opening of the new service center as an important move to give service closer to its customers. The opening of the Caleta Olivia workshop represents a distribution point and satellite to have a faster response when a customer needs a specific component or spare part. The new center’s location in Caleta Olivia allows for less travel and smooth shift changes for service technicians.
Sandvik’s presence in key Argentinian mining and construction provinces delivers a strategic combination for customers in the area, with the headquarters located in San Justo, and the facilities in Caleta Olivia serving as the distribution and repair center in the region. The opening of the new service center in Caleta Olivia reinforces Sandvik’s commitment to the development of the mining industry in Argentina, with greater proximity to customers and more timely service capabilities. The facilities also add value for the development of local suppliers, as well as to training of local resources.
Caleta Olivia, Argentina, August 6, 2021
---------------------------------------------------------------------------
Sandvik Group
Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining industry and rock excavation within the construction industry; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2020 the Group had approximately 37,000 employees and revenues of about 86 billion SEK in more than 160 countries within continuing operations.
Sandvik Mining and Rock Solutions
Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and digital solutions and sustainability-driving technologies for the mining and construction industries. Application areas include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. In 2020, sales were approximately 33.6 billion SEK with about 12,500 employees within continuing operations.