With Sandvik Rock Tools Services You’ll Never Work Alone

Sandvik Rock Tools, a world-leading supplier of rock equipment and tools for the mining and construction industries, has now gathered all of its services and digital solutions under one comprehensive service concept – You’ll Never Work Alone.

For more than 150 years, Sandvik has worked closely with its customers to continuously improve its products and services. Doing so drives even greater productivity and efficiency, as well as more sustainable operations, both in its own and in its customers’ businesses. Not only does Sandvik provide world-leading rock tools, its comprehensive range of additional services and digital solutions also support drilling operations, everyday, all year round.

“A key priority for us at Sandvik Rock Tools is to ensure that customers obtain maximum product life, productivity and performance from our rock tools, helping them to achieve the lowest possible total drilling cost. This is made possible through our high quality products and market-leading R&D - and, of course, our state-of-the-art service offering,” says Dean Kangleas, Vice President Product Line Services, Rock Tools Division, Sandvik Mining and Rock technology.

The You’ll Never Work Alone service concept includes six main pillars:

  • Environment, Health and Safety – including Carbide Recycling Program, Cobalt Dust Management and Safe Work Procedures for critical activities
  • Inventory Management – including Circuit Stock Management, Global Supply Lines and Product Forecasting
  • Product Support – including Product Selection, Failure Analysis and Product Development
  • Product Optimization – including Productivity Focus, Hole Straightness and Product Refurbishment
  • Training/Product Knowledge – including Application Training, Product Training and Drilling Simulations
  • Reporting and Data Analysis – including Product and Performance Dashboard, Discard Analysis and Total Drilling Cost reporting

“Rock Tools Services are there to support the ones who often work alone – either underground or above ground. As experts in the field, we have a comprehensive understanding of our customers’ unique needs and can provide them with everything from on-site product support to training and a suite of digital solutions. With Sandvik Rock Tools Services, you’ll never work alone,” says Kangleas.

Visit www.rocktechnology.sandvik/youwillneverworkalone to learn more about Sandvik Rock Tools Services.

Sandviken, 4 November, 2019

For more information, contact:
Dean Kangleas
Vice President Product Line Services
Rock Tools, Sandvik Mining and Rock Technology
Tel: +4626262216
email: dean.kangleas@sandvik.com

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Sandvik Group
Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining and construction industries; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2018, the Group had approximately 42,000 employees and sales of 100 billion SEK in more than 150 countries within continuing operations.

Sandvik Mining and Rock Technology
Sandvik Mining and Rock Technology is a business area within the Sandvik Group and a global leading supplier of equipment and tools, service and technical solutions for the mining and construction industries. Application areas include rock drilling, rock cutting, crushing and screening, loading and hauling, tunneling, quarrying and breaking and demolition. In 2018, sales were approximately 43 billion SEK with about 15,000 employees in continuing operations.